Terms of service

Last updated: October 14, 2026

Overview

LCD-DigitalSignage.com is operated by Shenzhen Zuoen Technology Co., Ltd. Throughout this website, the terms “LCD-DigitalSignage.com,” “we,” “us,” and “our” refer to the operator of this website unless otherwise stated.

We provide this website, including product information, ecommerce functions, quotation services, customization support, technical support, and related commercial services, subject to your acceptance of these Terms of Service and other policies published on this website.

By accessing this website, placing an order, requesting a quotation, purchasing products, or otherwise using our Services, you agree to be bound by these Terms of Service.

LCD-DigitalSignage.com is powered by Shopify, which provides the ecommerce infrastructure used to operate our online store.

For certain international transactions, HUAKE LIMITED, Hong Kong, may act as the primary invoicing, payment collection, refund processing, and international trade entity.

1. Online Store Terms

  • You must have legal capacity to enter into a binding transaction under applicable law.
  • You may not use our website, products, or Services for unlawful or unauthorized purposes.
  • You may not transmit malicious code, viruses, or other harmful technologies through the Services.

2. General Conditions

We reserve the right to refuse, restrict, suspend, or cancel service where reasonably necessary, including in cases involving suspected fraud, payment risks, technical incompatibility, export restrictions, shipping restrictions, misuse, or violations of these Terms.

You may not reproduce, duplicate, copy, resell, or commercially exploit website content or any portion of the Services without prior authorization, except where permitted by applicable law.

3. Accuracy of Website Information

We make reasonable efforts to ensure that product descriptions, dimensions, specifications, images, pricing, availability, operating-system information, software functions, interfaces, and other website content are accurate.

Product specifications, appearance, packaging, hardware configuration, software version, accessories, or availability may change from time to time.

Where a specific technical parameter, configuration, installation condition, software function, interface, or project requirement is important, customers should confirm the relevant information before ordering.

4. Products and Services

Certain products may be available only online, by quotation, by customization, or in limited quantities.

Product images are provided for reference. Actual appearance, brightness, dimensions, finish, packaging, accessories, or software interface may vary due to product revisions, manufacturing tolerances, configuration differences, display settings, or batch differences.

Returns, exchanges, refunds, and cancellation rights are governed by our Refund & Return Policy.

5. Product Selection and Technical Compatibility

LCD digital signage products, media players, control boards, Android or Windows systems, touch systems, network modules, mounting structures, power supplies, and related components may involve technical compatibility requirements.

These requirements may include:

  • Screen size and resolution
  • Brightness and viewing conditions
  • Indoor or outdoor application requirements
  • Input voltage and power requirements
  • HDMI, USB, LAN, Wi-Fi, or other interfaces
  • Android or Windows operating-system requirements
  • Media format and content playback compatibility
  • Touchscreen or interactive functions
  • Network and remote-management requirements
  • Mounting structure and installation dimensions
  • Temperature, humidity, and environmental conditions

Customers are responsible for confirming that a product is suitable for the intended application and compatible with related equipment, software, networks, mounting systems, power systems, and installation conditions.

6. Installation and Use

Products should be installed, configured, operated, and maintained in accordance with applicable technical documentation, safety instructions, and local regulations.

Where professional electrical, structural, network, or technical installation is appropriate, installation should be performed by qualified personnel.

We are not responsible for issues caused by incorrect installation, incompatible power supplies, improper mounting, unauthorized modifications, incorrect software configuration, unsuitable operating environments, or use outside stated product specifications.

7. Orders, Billing, and Payment

We reserve the right to accept, reject, limit, or cancel an order where reasonably necessary, including where there are pricing errors, inventory issues, payment concerns, suspected fraud, technical incompatibility, or logistics restrictions.

You agree to provide accurate, current, and complete billing, shipping, contact, and account information.

Payments may be processed through Shopify Payments, PayPal, bank transfer, or other approved payment methods depending on the transaction.

For certain international transactions, HUAKE LIMITED may act as the primary payment collection and invoicing entity.

8. B2B, Wholesale, Customized, and Project Orders

B2B, wholesale, customized, large-volume, specially configured, specially procured, OEM, or project-based orders may be subject to additional written commercial terms.

Such terms may appear in:

  • Quotations
  • Proforma invoices
  • Commercial invoices
  • Purchase orders
  • Technical specifications
  • Drawings or approved project documents
  • Contracts or other written agreements

For certain international B2B transactions, HUAKE LIMITED may act as the primary invoicing, payment collection, and international trade entity, and may appear on applicable quotations, proforma invoices, commercial invoices, payment instructions, shipping documents, or other transaction records.

Where separately agreed written terms conflict with these general Terms of Service, the separately agreed terms will take precedence for the applicable transaction to the extent permitted by applicable law.

9. Customized Products and Project Approval

Customized LCD displays or project products may be manufactured or configured according to customer-approved specifications.

Customers are responsible for reviewing and confirming applicable:

  • Dimensions
  • Screen size and resolution
  • Brightness
  • Mounting method
  • Housing design
  • Operating system
  • Interfaces and connectivity
  • Touch or interactive functions
  • Logo and branding requirements
  • Technical drawings or project specifications

Changes requested after approval or after production, procurement, or configuration has started may result in additional costs, delays, or cancellation restrictions.

10. Software and Digital Functions

Certain products may include third-party operating systems, media players, applications, software, cloud platforms, or remote-management functions.

Third-party software and platforms may be subject to their own terms, licensing requirements, privacy policies, compatibility requirements, updates, or service availability.

We do not guarantee indefinite compatibility with every third-party application, operating-system version, network environment, or external platform.

11. Third-Party Services

Our website or products may use or link to third-party services, including Shopify, payment processors, logistics providers, software platforms, analytics tools, cloud services, or other technology providers.

Such services may be governed by separate terms and privacy policies.

12. User Submissions and Feedback

If you provide reviews, suggestions, technical information, project specifications, artwork, logos, drawings, or other materials, you represent that you have the right to provide those materials.

Materials supplied for a specific project may be used as reasonably necessary to evaluate, quote, manufacture, configure, or fulfill the applicable transaction.

13. Personal Information

Personal information collected through our website and Services is handled in accordance with our Privacy Policy.

14. Errors, Inaccuracies, and Omissions

From time to time, information on our website may contain typographical errors, inaccuracies, or omissions relating to specifications, pricing, availability, shipping, or other matters.

We reserve the right to correct such errors and, where reasonably necessary, modify or cancel affected orders.

15. Prohibited Uses

You may not use the website or Services:

  • For unlawful or fraudulent purposes
  • To violate intellectual property or other legal rights
  • To transmit malicious code
  • To attempt unauthorized system access
  • To interfere with website security or operation
  • To collect information about others unlawfully
  • To engage in deceptive, abusive, or harmful conduct

16. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and Services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or free from all security risks.

Nothing in these Terms limits any warranty, statutory right, or consumer protection that cannot lawfully be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Shenzhen Zuoen Technology Co., Ltd., HUAKE LIMITED where applicable, and their respective affiliates will not be liable for indirect, incidental, special, punitive, or consequential losses arising from use of the website, Services, or products.

We are not responsible for losses caused by:

  • Incorrect product selection
  • Improper installation or mounting
  • Incompatible hardware or software
  • Incorrect network or media configuration
  • Unauthorized modification
  • Improper power supply or wiring
  • Misuse or operation outside stated specifications

This limitation does not apply where liability cannot legally be excluded.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless LCD-DigitalSignage.com, Shenzhen Zuoen Technology Co., Ltd., HUAKE LIMITED where applicable, and their relevant affiliates from third-party claims arising from unlawful use of the Services or material violation of these Terms.

19. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will continue in effect.

20. Termination

These Terms remain effective while you use our Services.

We may suspend or terminate access where reasonably necessary, including in cases of material breach of these Terms.

21. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and any applicable separately agreed commercial terms, constitute the agreement governing your use of our Services and applicable purchases.

22. Governing Law

These Terms are governed by the laws of the People's Republic of China, without prejudice to mandatory rights or protections that may apply in a customer's jurisdiction.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes in our Services, products, technologies, commercial arrangements, policies, or legal requirements.

The revised version will be published on LCD-DigitalSignage.com together with an updated “Last updated” date.

24. Contact Information

If you have questions regarding these Terms of Service, please contact:

LCD-DigitalSignage.com
Operating Entity: Shenzhen Zuoen Technology Co., Ltd.
Email: info@lcd-digitalsignage.com
Phone / WhatsApp: +86-133-0296-0992

Address:
3rd Floor, Building D, Qinyu Industrial Zone,
Sanwei Community, Hangcheng Street,
Bao'an District, Shenzhen, Guangdong, China 518100